Business Practice Note No. 20: Client types and their expectations

In the latest note in the series, Peter Smith gives readers tips on how to prioritise and manage their time effectively.

Colin Toms offers a guide to the efficient management of design office resources in order to deliver projects on time, on budget and to a high standard.

In the first note in this series, Norman Train stresses the importance of making clear from the outset what an engineer will – and will not – do in return for their fee.